Sample Help Desk Manager Resume

Help desk manager assists with providing the solution of problems regarding to computer platform and software to customers. They also do research with the use of guidebook and information possessions. Give support via email or phone to companies.

Help desk manager manages the whole team of helpdesk analyst. They provide training to staff to make sure that the support, they are providing is reliable. Make sure that staff is having appropriate training and appraisal on time.

Sample Help Desk Manager Resume

Personal Details:

Steven Mills
327 Green St
Ithaca, NY 14850
Home: (817) 555-4765
Mobile: (817) 555-6754

Objective: Want to obtain the position of help desk manager to utilize my skills.

XYZ Company, Town, US
Help Desk Support Technician

• Organized and planed the skills classes of software for staff and clients.
• Responsible for providing desktop support for employees.
• Also responsible for providing software training.
• Responsible for maintenance of computer system
• Done various other duties as assigned.

Relevant Skills:
Software skills: MS office, Lotus, blue ocean software, Mcafee antivirus etc.
Operating system: Window XP/98/95/2000/NT, DOS, TCP/IP, Novell, Unix.

Qualification:
B.S. in Computer Science