Sample Front Office Manager Resume

The front office manager is the person who administers all the operation of the front office to ensure the cost control, productivity and quality standards. This is the sample resume of the front office manager.

Front Office Manager Resume Example

PERSONAL DETAILS:-

Steven Mills
327 Green St
Los Angeles, California
Home: (817) 555-4765
Mobile: (817) 555-6754

OBJECTIVE:-

A front office manager with the experience of more than 10 years in the field of hospitality management is searching the job of the front office manager in the reputed organization.

SKILLS:-

  • Strong written and vocal communication skills.
  • Broad knowledge of computer and property management.
  • Familiar with cost control and yield management.
  • Ability to perform the hotel functions with accuracy.
  • Knowledge of chemical handling and use of equipments.

PROFESSIONAL EXPERIENCE:-

Howard Johnson Inn & Suites
Los Angeles, California
(2007- Present)
Front Office Manager:-

  • To maximize the revenue oversee the room reservation, supplies of inventory, front office systems, forecasting and financial plan of the department.
  • Prepare the financial report which includes the rate and availability of calendar.
  • Supervise and control the operations of the front house and housekeeping.
  • Manage and carry out the task of the front office administration.
  • Provide guest with maximum efficiency of service and guest satisfaction.
  • See to it that company standards are identical and grooming.
  • Maintain the records according to the standards and procedures set.
  • Implement standard operating procedures of the department.

Marines Memorial Club Hotel
San Francisco, California
(1997- 2003)
Assistant Front Office Manager:-

  • Maintained the image of the hotel by providing great service to the guests.
  • Handled the complaints of the guest in a professional manner.
  • Maintained staff by recruiting, hiring and terminating the desk personnel as required.
  • Provided timely service to other departments by coordinating weekly forecast.
  • Assisted the front office manager in preparing financial plan for each year.
  • Kept the record of the front office files in the appropriate manner.

EDUCATIONAL QUALIFICATION:-

Bachelor Degree in Hospitality Management,
San Francisco University,San Franscisco, California