Sample Front Desk Agent Resume

Front desk agent is the first person to greet the incoming guest. In this resume the skills and abilities of the front desk agent has been highlighted as it creates the first impression on the mind of the people visiting the restaurant or the hotels. The position of the front desk agent is very challenging as the front desk agent has to meet the new people and work in bendable hour.

Front Desk Agent Resume Example

PERSONAL DETAILS:-

Steven Mills
327 Green St
Angola, Indiana
Home: (817) 555-4765
Mobile: (817) 555-6754

OBJECTIVE:-

To work a front desk agent in the presumed restaurant, fulfill the needs of the people as per their requirement and gain future experience in this field.

SKILLS:-

  • Good in typing with computer data entry experience.
  • Capable of communicating clearly and comfortably with different people.
  • Deal politely with customer and other company employees.
  • Interested in learning variety of information about Company's leisure facilities and lodging.
  • Can work on weekends, holidays and night shifts.

PROFESSIONAL EXPERIENCE:-

CROWN PLAZA HOTELS & RESORTS
Angola, Indiana
(2007- Present)
Front Desk Agent:-

  • Prepare computer reports and the beginning and at the end of the shift.
  • Confirm and enter appropriate information about the guest by asking for the credit card and ID card.
  • Welcome, record and allocate the rooms to the guests.
  • Answers the inquires relating to the hotel service, registration of the guest, dinning, entertainment, and shopping.
  • Assemble the delivery order by directing the staff members.
  • Keep the records of availability of rooms and accounts of the guest.
  • Clean and organize the front desk area.

EDUCATIONAL BACKGROUND:-

Bachelor's degree in hospitality
University of Indiana,
Angola, Indiana