Sample Director of Front Office Resume

Director of front office is responsible for directing and coordinating the activities of the front office, guest activities, reservations, policies and procedures. Here is the sample resume of the director of the front office in which the skills and professional experience of the applicant is being highlighted.

Director of Front Office Resume Example

PERSONAL DETAILS:-

Steven Mills
327 Green St
Kauai, Hawaii
Home: (817) 555-4765
Mobile: (817) 555-6754

OBJECTIVE:-

A professional and team-oriented individual with extremely result driven skill is seeking the job of the director of front office in the reputed organization.

SKILLS:-

  • Excellent time management and organizational skills.
  • Good written and oral communication skills.
  • Answer properly and take administrative role in case of emergency.
  • Ability to work in flexible hours of schedule.
  • Ability to do multiple tasks at same time.
  • Ability to supervise and train new employees.

PROFESSIONAL EXPERIENCE:-

Hapuna Beach Prince Hotel
Kauai, Hawaii
(2007- Present)
Director of Front Office:-

  • See to it that the qualified personnel are selected, hired and trained.
  • Inform all the employees about the department objectives, policies and procedures.
  • Maintain proper image relating to grooming and standards.
  • Work with the Front Office to increase the tenancy, rates and revenue.
  • Develop positive relationship with the clients, return guest and co-workers.
  • Make suggestion for improvement so as to increase the revenue and reduce the cost.

Fairmont Orchid Hotel
Oahu, Hawaii
(2002- 2004)
Assistant Director of Front Office:-

  • Ensured that registration cards are completed.
  • Handled the guest request and maintain good impression on guest by solving their problems.
  • Completed the discrepancy reports and made the necessary changes.
  • Prepared group information sheet and completed the balance sheet.

EDUCATIONAL QUALIFICATION:-

Bachelor's Degree in Hotel & Resort Management,
Hawaii International Resort Management Institute,
Hawaii