Sample Customer Services Resume
This page gives you an example of customer services resume. Points given here will help you while writing a resume for the jobs of customer services. This resume format can be used for all kind job positions in the field of customer services.
Customer Services Resume Example
Personal Details:
John Harrison
678 Business Villa,
Winding Road, New York
Ph. (417) 6656879
john-hari@yahoo.com
Objective:
Looking for a challenging and responsible position where my knowledge and experience will add value to the organization.
Key Skills:
- More than 8 years of experience in sales, call center and travel industry.
- Good communication skill with good command on English.
- Can communicate effectively with any age, gender or origin.
- Exceptional leadership quality.
- Self motivating, troubleshooting and problem solving ability.
- Acknowledged for productive customer relationship.
Responsibilities:
- Addressing client's complaints and solving their queries.
- Analyzing customer queries.
- Ticket booking and boarding pass processing for travel agency.
- Acted as mediator between customer and airport personnel to keep updated on the flight information.
- Developing and maintaining productive customer relationship.
- Performed a market research to identify new trends and apply strategies accordingly.
- Training new employees.
- Telemarketing for new as well as existing customers.
Employment:
- Customer Service Representative: Pizza Hut (2002 - present)
- Customer Service Representative: Aircell BPO (1999 - 2001)
- Assistant: VIP Slimming & Beauty Clinic (1996 - 1998)
- Flight Attendant: Airway Flights (1995)
Educational Profile:
- Associate Degree in Business Administration (1995)
School of Management, Phoenix, AZ - Dietician Program (1993)
College of Health & Human Services, Mesa, AZ - Bachelor of Arts in Psychology (1992)
College of Arts and Sciences, Mesa, AZ
Computer Skills:
- Windows 98/2000/XP
- MS Office