Sample Customer Service Representative Resume

Find out one more sample of customer service representative resume on this page. Make use of the resume format given here to look your resume outstanding. Tips given here will help you to receive a call for an interview.

Customer Service Representative Resume Example

Personal Details:

John Harrison
678 Business Villa,
Winding Road, New York
Ph. (417) 6656879
john-hari@yahoo.com

Summary:

Having more than 4 years of successful record to deal with customer requirements and complaints, building trust and loyalty in the field of customer service.

Personal:

  • Good customer requirement analyzing ability.
  • Known for building productive customer relationship.
  • Good speaker and an active listener.
  • Problem solving skills.

Professional Profile:

Customer Service Representative
Aircell BPO, Chicago, IL (2002 - present)

  • Handled customer complaints, queries and billing problems.
  • Managed big volume of work to complete in a given deadline.
  • Made service changes whenever necessary.
  • Scheduling of installation of computer, phone and fax lines.
  • Handled workload of two employees.
  • Exceeded work expectations. Received an employee of the month award.

Customer Service Representative
Shoe World, Chicago, IL (2000 - 2001)

  • Assisted customers in selection and purchase.
  • Suggested options to customer.
  • Extended the customer service by suggesting accessories, sunglasses etc.
  • Developed a new program to search the brand quickly by tagging the racks.
  • Maintained a productive relationship with customers and subordinates.
  • Training to new employees.
  • Received best salesperson award from the management.

Educational Background:

  • Associate Degree in Business Administration (2000)
    Westwood College, Chicago, IL

  • Bachelor of Commerce (1999)
    Chicago State University, Chicago, IL

Computer Knowledge:

  • MS Word, PowerPoint, Excel
  • Windows 98/XP