Sample Customer Service Officer Resume
An example of customer service officer resume is given below. Make your resume outstanding for the position of customer service officer, with the help of resume tips given here. User can make changes into the resume format according to their respective educational background and work experiences.
Customer Service Officer Resume Example
Personal Details:
John Harrison
678 Business Villa,
Winding Road, New York
Ph. (417) 6656879
john-hari@yahoo.com
Objective:
Looking for a dynamic environment to utilize my knowledge and experience in the field of customer services.
Personal Skills:
- Good interpersonal as well as telephone communication skills.
- Strong analytical skills.
- Confidence and leadership quality.
- Fluency in English.
Computer Knowledge:
- Windows 98/XP
- MS Office 2000: Word, Excel, PowerPoint
Professional Experience:
Beauty & Wellness Company
Customer Service Executive (2002 - present)
Responsibilities: Addressing customer complaints and queries. Follow up with customer payments. Handling cash duties. Paperwork, maintain customer records. Assisting customers in product selection. Assisting subordinates in packing of items.
Mark Anston & Sons Motor Co.
Customer Service Junior Executive (2000 - 2001)
Responsibilities: Attending customer queries, complaints. Analyzing customer needs and assisting them. Running the motor insurance business from telephone with existing as well as new customers. Build good customer relationship with existing customers by greeting them on special occasions through SMS or cards. Prepared monthly surveys to improve customer services. Other related paperwork. Making sales entry to company database.
Educational Qualification:
Associate Degree in Business Administration
Westwood College, Chicago, IL
2000
Bachelor of Commerce
Chicago State University, Chicago, IL
1999